Flexible Cancellation Policy

At Bower & Kip Properties, we understand that plans can change. Our goal is to provide a cancellation policy that is both fair and flexible while allowing us to prepare each home for your stay.

Guests may cancel within 48 hours of booking and receive a full refund, provided the scheduled check-in date is at least 14 days away at the time of cancellation.

For cancellations made 7 or more days before check-in, guests will receive a 50% refund of the booking total.

Cancellations made within 7 days of check-in are non-refundable.

Credit Card Processing Fees

Please note that credit card processing fees are non-refundable. Once a payment has been processed, these fees cannot be recovered and will be deducted from any eligible refund.

If your plans change and you have questions about your reservation, please don’t hesitate to reach out. We’re always happy to help clarify your options.

Accidents/Broken items

While we understand accidents happen, and we encourage you to report them, we reserve the right to charge guests for the replacement of bed sheets, linens, kitchen items, or for any other damage that may occur during your stay if we deem the items damaged were done so due to negligence and/or are considered excessive. This does not necessarily mean we are planning to charge for an accidental stain. It may, however, mean in cases where multiple items and/or an entire set is ruined, we may seek restitution depending on the circumstances. Thank you for understanding. Collin and Laurie